Keep in touch and stay productive with Teams and Officeeven when you're working remotely. Learn More. Learn how to collaborate with Office Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary technical support services. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number.
I understand that you are facing issues while installing updates on your PC. For further clarity on the issue, please respond to the questions below:. Meanwhile, I would suggest you to refer the article Troubleshoot problems updating Windows 10 and see if that helps.
Note: Before performing Check Disk and Clean Installation make sure you take a backup of the user data as there are chances of data loss. Did this solve your problem? Yes No. Sorry this didn't help. You guys had an oopsie with your certificates and now we are helping you clean up your mess by being a good boy and installing the fix after Windows whined at us.
I know you guys need info, the thing is that your user feedback is so lackluster that there is no feasible way to find out what is going on.
There is no way to get verbose info on what my computer is doing when installing updates and I'm as such forced to completely and utterly trust that your updates are not blowing up my system.
If you guys want info on what is going on, make it so we can find it and give it to you, cause as things are right now, I'd have more luck figuring out what's going on by calling a medium and having them magically trying to predict it. This is exactly the reason I've been trying to switch to Linux, because if something goes wrong there, I can look it up, discuss it, or otherwise try to troubleshoot it. There is absolutely nothing anyone can do to try and tackle this issue whilst a system is in this state.
And I absolutely beg of you to please prove me wrong. So here's all I know: I had Windows update run last night and download and install all it could. Today I try to boot up, see a blue background, a spinny circle thing, and a text telling me is x percentage of the updates is completed, that I shouldn't turn off my pc, that it might take a while and that the pc might reboot a few times.
Tell me what's wrong based solely on the information I've just now provided you, or admit that the feedback is insufficient. And for the record, I think user feedback being insufficient is at least as big as a problem as a security issue, as both are liable to brick a system. Also, sidenote, I just now just pressed reset on my system, it reverted the changes, and all seems to be fine again, which I accomplished by doing the exact opposite of what your feedback told me to do: turning off my PC, and rebooting it.
I face the same problem. And all the time it is a different file, otherwise it wold be simple to fix it. Just replace the file. The problem is that i do not know how to restart my computer with the boot program that is testing windows and restore the corrupt files.
Downloading and than restart is not working. Nothing is working. The computer is blocking the re-instalprogramm that is fixing the problem.The most important part is to fix Window 10 update stuck with the given solutions below. Go for it. However, you still need to upgrade drivers, service packs on Windows 10 with Windows Update. Thus, there are 3 situations you will receive this error.
During the downloading and installing process, you may find it suddenly stuck with error code, such as, 0, 3, 35, 48, 81, 99, etc. And this situation may last for hours. The Windows Update will automatically download the latest available updates for your computer. But you may find Windows Update stuck downloading updates and get stuck at some point. After the Windows Update downloads updates, Windows will install the ones it can, and save others to install when you restart your computer.
By default, if you use a SSD on the computer, the update should take between 10 and 30 minutes. If your computer is instlled on HDD, the update process will take longer, may be 90 minitues, or 24 hours.
If the process takes too long, your update may be stuck. Don't wait forever and take some measures to fix the update issue. Why is Windows Update stuck at 99 or 0? There are many reasons, such as, outdate, corrupted, or missing drivers, Windows 7 pending update, hardware issues etc. To fix the upgrade stuck issue, you can try the built-in troubleshoot tool or other methods in the following. Just use the one suitable for you. Besides, you still need to create a system backup after this issue fixed.
The missing drivers may be one of the reasons to Windows 10 upgrade stuck. Before upgrading, you need to check and reinstall the missing drivers with the following steps:. Find the missing drivers. You can expand the categories and see if there is a yellow mark. In general, an exclamation mark will come with it. You need to update using the steps below:. Type windows update in the search box and select it. Click Check for updates under Windows Update.
Just wait until you see the available updates and update it. Try to upgrade to Windows 10 and see if it works. This method is borrowed from Microsoft. You can try to fix "Windows 10 upgrade sruck at 99" using the following steps:. In this folder, you still can see a regular Windows installation package.Keep in touch and stay productive with Teams and Officeeven when you're working remotely.
Learn More. Learn how to collaborate with Office Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary technical support services. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number. These new conveniently themed settings app for windows 10 can't do pretty much anything for that matter.
Its always the good old control panel or something. And please behave like humans. Don't reply with things like asking me to check the troubleshooter or check for error messages, because coincidentally, I happen to have a brain, and it enables people like us to think and take all possible basic solutions before asking for help.
Please help me if you really can. Did this solve your problem? Yes No. Sorry this didn't help. April 7, Keep in touch and stay productive with Teams and Officeeven when you're working remotely. Site Feedback. Tell us about your experience with our site. SayakBanerjee Created on January 28, Thank You. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread.
I have the same question Andre for Directly Replied on January 28, Independent Advisor. Hi Sayak Sorry for the inconvenience. I would try disconnecting from the Internet to see if it progresses. If that does not work, it might be that you do not have enough local disk space to accommodate the update. You might need to reset Windows Update components then try again: Before carrying out this procedure, disconnect from the Internet.
That means turning off Wi-Fi and disconnecting from a wired connection. If you don't, Windows 10 will indicate some files are in use and cannot be modified or the command will be non-responsive. Also, you should restart your computer after disconnecting from the Internet.Phone Transfer. We felt sorry to post this tutorial too late after most of you have encountered this biggest headache that Windows 10 update gets stuck on 'Restarting' screen.
Windows 10 Anniversary Update, versionetc. Case 1 - " I recently downloaded my Windows 10 upgrade which I had reserved, everything went smoothly but when I click the 'upgrade now button' in the dialog prompt which says schedule it or go for it now, the computer goes into restart screen and stays there forever.
Case 2 - " After I successfully upgraded from Windows 10 v to v, during which no error messages, no incompatible devices Are you one of the unfortunate group suffering from endless restarting but never made that?
Don't be upset anymore, because we're coming to help. From professional MS technicians and experienced Windows 10 users, we get to know that the restarting problem is with our very old Windows Update files, which updates itself every time while a new update is trying to install on our computer.
This conflict is where it is getting stuck. One user said that he fixed his computer stuck in restarting by unplugging all USB devices from the machine, and then booted again by cycling power.
Windows 10 Upgrade Stuck at 0% or 99% – Fixed (7 Ways Included)
By which he successfully past the spinning circles on the black screen. Quite a number of people followed his advice and troubleshot the problem. Another simple fix for Windows 10 getting stuck at restarting screen is upvoted by a lot of people, it says if your Windows 10 session gets stuck during a system restart, you can try these operations:.
Hope the fixes above already fixed your problem, because this is the last chance you could stop Windows 10 computer getting stuck in 'Restarting' screen. To restore Windows 10 to the previous version, you'll have many options and you can try any one of them for help:. Option 2: Restore Windows 10 to the previous version with a previously crated system backup image. So, before going to read further information, you need to make sure that you've created system backup image with some backup and recovery softwarefor example, EaseUS free backup software.
Install EaseUS Todo Backup on a new and healthy Windows 10 computer and use it to create a Windows 10 system image backup to an external hard drive. To save your time and energy, we'd like to suggest you create an emergency disk to a USB or external hard drive rather on a healthy computer with EaseUS Todo Backup.
Choose USB as the disk location to create the emergency disk which will help you boot computer when it fails to boot or restore the system to dissimilar new PC.
Click "Proceed". Choose the Windows OS and specify the USB flash drive which contains the emergency disk as the destination disk to save system image. If you are worried about data loss issue by saving the system image to the emergency disk drive, you may also save system backup to another empty external hard drive with over GB free space. This will help you create a full backup of the whole Windows system and all installed programs, applications on your C drive to the selected device.
Connect the USB flash drive or external hard drive with emergency disk and system backup image to the new computer. Step 4. Specify the disk to save system image and tick "System Transfer" in Advanced options, click "OK" to save changes. Then click "Proceed" to start transferring system and even some installed programs on system C: drive to the new hardware computer now. Step 5. Restart PC with transferred system 1. Change boot sequence in BIOS to set the computer to boot up from the drive with the transferred system.
Save all changes and restart your computer. Update all drive drivers and programs to ensure all things will work just fine on the new computer. You should be able to use your computer with Windows 10 again without a restarting screen. And the last thing you should do is to active Windows 10 for a smoothy usage with your activation key.Operating system updates are a necessary evil, like taxes and car MOTs: they can be a real chore, but they're essential for a happy and peaceful life.
You might not care for Windows updates, but they keep you protected, squash nasty bugs and generally keep the OS running as smoothly as possible. Speaking of running smoothly, however, these updates don't always do that. In recent versions of Windows Microsoft has tried to make the process as pain-free as possible, but with so many hardware and software configurations out there, there's always the chance that some unexpected problem will crop up.
But if it does, don't panic — we've got you covered. Read on to learn how to fix common problems with Windows updates. We're going to cover a lot of ground here for several versions of Windows and a variety of 'stuck' scenarios, so you may have to tweak some of these steps to suit your situation and software. The first point to make is that interfering with updates that aren't actually stuck can cause a host of problems, so you want to make sure they really are stuck.
If you've got the time, and the patience, we'd recommend waiting a couple of hours, especially with slower machines — go and cut the grass or watch a movie. It may seem extreme, but you don't want to start meddling with these fundamental processes unless you really have to.
Because it so often works. There's no magic trick to this — it simply clears out your computer's temporary memory including any stalled files or processesand lets Windows start again from scratch with everything on the system.Windows 10 Update Stuck At 91% (Everything worked out fine)
If your updates are stuck in the background while you still have access to Windows, you can restart as normal; if they're stuck before or after the OS loads, you're going to have to hold down the power button and do a hard reset. This can cause issues itself, so make sure your updates definitely aren't progressing at all.
Sometimes you'll just get a message telling you to try the update again at a different time. If you click 'Advanced options' and then 'View your update history', you can see recently installed updates that were successful, and uninstall some or all of them — again, this can be a handy troubleshooting option. Windows 10 has actually streamlined the update process, so you should be seeing fewer errors. Microsoft feels your pain: it knows the update process can cause problems every now and again, which is why it's developed a troubleshooter program specifically for it — search the old Control Panel for "troubleshooting", then select 'Fix problems with Windows Update' from the list on-screen.
The link should be available in Windows 7 and 8 too, but if not you can get at it on the web as well. That said, if you haven't yet upgraded to Microsoft's latest and greatest operating system then it's probably still worth your whileas it's more than likely to solve your update problems at the same time.
Safe Mode is like a restart with extras — only the very basic apps and code that Windows needs to run are loaded into memory, so there's even less chance of a rogue, damaged file interfering with the update. In Windows 10, hold down the Shift key then choose Power and Restart from the Windows sign-in screen.
On the next screen you see pick Troubleshoot, Advanced Options, Startup Settings and Restart, and you should then see the Safe Mode option appear: try running through the update process again if you can.
A quick search online will give you Safe Mode instructions for older versions of Windows. System Restore has been helpful for solving Windows problems for many a year now, but it happens to be quite well hidden in Windows Go through the wizard, then choose 'Show more restore points' to see all your available options.
Pick a time and date, then complete the wizard to go back to how Windows was configured at that point and hopefully solve your update issues at the same time.Windows 10 KB optional update, which was released in the third week of March, is causing installation problems for users whose machines run May and November builds.
In addition to installation issues, some people are also experiencing system crashes during the update process. Others have documented the problem on Reddit 123 and Microsoft forums. If the update is stuck at installation, simply click on pause update option and it would disappear. This change will only apply to non-security optional updates and security updates will continue as normal. Windows 10 is updated every month and Microsoft also caches Windows Update files to improve the upgrade process, and you can delete those files to reclaim several gigabytes of space.
To delete Windows Update files, you need to open the Settings app and navigate to Storage options. Currently, though, there seems to be an issue with the feature, rendering it useless to affected users. After installing recent Windows 10 20H1 preview builds, users are unable to delete Windows Update cache files as Storage setting refuses the command and simply ignores the action.
Windows Latest. Microsoft is preparing new modular OS preview for Windows Windows 10 update leak reveals exciting new changes. Developers are exploring Android support for Lumia phones.
Windows 10 ARM project for phones is getting even better. Home Windows 10 PC. Microsoft delays its Surface Neo with Windows 10X.
Windows 10 KB4541335 is failing to install for some users
Windows Microsoft is preparing new modular OS preview for Windows 10 April 11, Windows 10 update leak reveals exciting new changes April 10, Windows Mobile. Windows 10 ARM project for phones is getting even better January 5, WhatsApp will soon stop working on all Windows Phones December 31, We are using windows 10 version in our organization. We are not using WSUS server right now.
We are getting updates from online catalog. Nowadays, i am seeing some machines are stuck pending downloads for all updates. Let me know if that doesn't help, I ran into a few different issues with that update. Also see if you have at least 8gb free storage space. All the microsoft usual troubleshooting tools and regular Win Update fixes never resolved it for me. I think there must have been a corrupt download at some point blocking any further progress. If you're paranoid backup all the folders in Software Distribution somwhere before going delete happy in there.
You may have your network firewall blocking the update. You can also check and see if it will take a manual install update. There is an update they call the SSU, servicing stack update that must be installed first. But it shows all patches are pending downloads. I tried everything and it did not work out anything. Thats a shame. I think i was getting the PCs to check Microsoft update directly helped kickstart the process, and then it needs to go through the rigmarole of checking what updates it needs after trashing it back catalogue and previous logs.
Get answers from your peers along with millions of IT pros who visit Spiceworks. I have tried everything like, Delete software distribution and catroot2 folder, restart services. But did not work out anything. Popular Topics in Windows Which of the following retains the information it's storing when the system power is turned off? Derek Q This person is a verified professional. Verify your account to enable IT peers to see that you are a professional.
What to Do When Windows Update Gets Stuck or Is Frozen
What does the WindowsUpdate. I did not find portableoperatingsystem under control in regedit. Datilbritv8 This Reporting event.
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